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Referring to PANDA

Find out how you can refer someone to PANDA or get practice support as a health professional.

PANDA referral process and online referral form

PANDA operates Australia’s only national specialist perinatal mental health helpline.

PANDA provides risk assessment, telecounselling, peer support, service navigation and care coordination to people affected by perinatal mental health concerns during the transition to parenthood. 

We also provide secondary consultations to health professionals supporting individuals and families during the perinatal period.

PANDA’s Helpline services are freely available for anyone residing in Australia. Interpreters are also available for telecounsellingand peer support calls.

PANDA secondary consultation

PANDA Helpline Programs

 PANDA’s National Helpline supports callers across three programs:

  • Peer Support - National service.
  • Counselling and Intake - National service.
  • Care Coordination - Currently funded for Victoria and the Adelaide PHN.

PANDA triage process

 Health Professional referrals to PANDA are assessed and triaged to each Helpline program by our Intake team.

Your client/patient doesn’t need to wait for us to contact them once a referral has been submitted, as they’re welcome to call PANDA at any time for support.

 If a client/patient does choose to self-refer, we would still welcome a referral from you with any relevant supporting information.

Referring to PANDA

To refer your client/patient into one of our telephone-based counselling or peer support Helpline programs please complete ouronline Health Professional Referral Form.

Please be sure to include your email address, as we’ll provide confirmation of receipt of referral, and initial engagement via email. 

PANDA's National Helpline operates Monday to Saturday, 9am - 7.30pm (AEST/AEDT)

Useful resources

Making effective referrals
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Encouraging disclosure
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Mental health interventions
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PANDA courses

all courses

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PANDA acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.

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Everyone’s experience of pregnancy, birth and parenting is unique and brings different rewards and challenges. Our mental health checklist can help you to see if what you’re experiencing or observing in a loved one could be a reason to seek help.