Policies
PANDA is committed to providing a service of the highest ethical and behavioural standards. Our model of care and rights and responsibilities can be found here.
There are a range of policies and rights that govern how we support Australian's. These include your rights and responsibilities, privacy, our model of care and feedback.
You can read our policies below and if you have any feedback, please contact us.
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Your rights and responsibilities
2
Privacy
3
Health Record Request
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PANDA's Model of Care
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PANDA Service Disclosure Statement
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PANDA Lived Experience Workforce Framework
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PANDA Equity, Diversity, and Inclusion Statement
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Third party request for information
Articles
Model of Care
PANDA's Model of Care
PANDA's Model of Care provides all staff, service users, the wider community, referral agencies and stakeholders with information on the specialised services we provide.
By describing our digital perinatal mental health service model and what we strive to achieve, we better meet the needs of service users accessing PANDA. It also supports our workforce to deliver care.
When implementing the Model of Care, our aim is to achieve a balance between responding to continued community demand, improving service user outcomes and ensuring efficient, safe and effective use of specialist perinatal mental health support and resources.
Digital Mental Health Services, like PANDA, are an important supplement to in-person services and provide an alternative source of mental health support.