Privacy Policy
PANDA is committed to respecting your privacy
Purpose
PANDA is committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store and disclose your information, and how you can access, change or make a complaint in relation to your information.
By providing information to us, you consent to the collection, use and disclosure in accordance with this Privacy Policy and any other arrangements that apply between us.
Updated April 2025
Scope
Scope
This policy applies to the collection, use, storage, and disclosure of personal information with whom we may have contact. It applies to all data collected within PANDA, including collection of caller (client) information as well as program, organisational, financial and workforce information where one or more of the following conditions are met:
- the data is used to meet operational and legislative requirements
- PANDA has a strategic need for the information
- the data contains personal information, and
- is the data is collected through interaction with our online platforms such as website and social media.
Definitions
1
Personal information
2
Health information
3
Sensitive information
PANDA privacy policy
1
General Principles
2
Legislation
3
What personal information do we collect
4
How do we collect personal information
5
Dealing with us anonymously or on a pseudonymous basis
6
Why do we collect, use and disclose personal information
7
To whom do we disclose your personal information
8
Document Verification Services (DVS)
9
Disclosure of personal information outside Australia
10
Do we use your personal information for direct marketing?
11
Using our website and cookies
12
Security
13
Quality of the personal information we hold
14
Period of retention
15
Links
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Accessing or correcting your personal information
17
Making a complaint
18
Notifiable Data Breaches Scheme
19
Changes to this Policy
20
Contact us