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PANDA is committed to protecting the privacy of personal and health information that is supplied to us by our callers, community and donors.

General Principles

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include health information or financial information, including your credit card information.

PANDA privacy policy




What personal information do we collect?


Why do we collect, use and disclose personal information?


Do we use your personal information for direct marketing?


To whom do we disclose your personal information?


Disclosure of personal information outside Australia


Using our website and cookies






Accessing or correcting your personal information


Making a complaint


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PANDA acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.

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Everyone’s experience of pregnancy, birth and parenting is unique and brings different rewards and challenges. Our mental health checklist can help you to see if what you’re experiencing or observing in a loved one could be a reason to seek help.