PANDA National Helpline (Monday to Saturday) 1300 726 306

HomeArticlesSecondary Consultation service: Support for healthcare providers

Secondary Consultation service: Support for healthcare providers

Free information and guidance for healthcare providers working with families in the perinatal period.

Pregnant mum with doctor

PANDA is the only organisation in Australia to offer a free, nationwide secondary consultation service for healthcare providers, with a specialist focus on perinatal mental health.

We are committed to providing healthcare providers with evidence and practice-based information and tools they need when caring for the mental health and wellbeing of expecting and new parents, their babies and support people.

If you are a healthcare provider supporting someone experiencing mental health distress during pregnancy or while caring for a baby, PANDA can equip you with expert guidance and information about supporting your client’s perinatal mental health and wellbeing.

PANDA support for healthcare providers

PANDA’s Helpline clinicians provide secondary consultations for a wide range of enquiries:

Clinical consultations
  • Referral pathways for PANDA programs and services.​
  • Clinical case formulation.
  • Exploration of risk assessment and crisis management​ options.
  • Advice on treatment planning and/or treatment options, including safety planning.
  • Culturally sensitive, person-centred and trauma-informed best practice perinatal mental healthcare.
  • Specialist perinatal referral options for local, community-based supports in your client’s area.
Professional development
  • Information about evidence-based psycho-educational and therapeutic approaches to enhance perinatal mental health and psychosocial wellbeing outcomes.
  • Debriefing and reflecting on practice.
  • Support for healthcare providers to upskill in perinatal mental health, including information about upcoming educational and training opportunities in the perinatal sector.
  • Help exploring the PANDA Learning Hub​ and other resources.
Visit PANDA Learning Hub

We speak to healthcare providers from every sector of perinatal care. From GPs and psychiatrists to maternal child health nurses, mental health clinicians, midwives and family support workers – if you have a query about perinatal mental health and pathways to care, we welcome your enquiry.

Accessing a secondary consultation​ with PANDA

There are two ways to request a secondary consultation with one of PANDA’s Secondary Consultation service clinicians:

PANDA’s Secondary Consultation Service is available Monday to Friday 9am – 5pm AEST/AEDT excluding public holidays.

If you would like to refer someone to PANDA, please complete the below form:

Articles

all articles
PANDA National Helpline

Find someone to talk to, Monday to Saturday.

1300 726 306

Call 000 for police and ambulance if you or someone else are in immediate danger

Talk with friends or family

Consider talking about how you are feeling with someone you trust. This might be a friend or family member. Once you starting talking you might be surprised at how many others have had similar experiences and the support they can provide you.

Talk with your doctor

Talking with your doctor can be an important step to getting the help you need. They should be able to give you non-judgemental support, assessment, diagnosis, and ongoing care and treatment. They can also refer you to specialists such as a counsellor, psychologist or psychiatrist.

Get help now

If you are having suicidal thoughts or are feeling disorientated it’s important to get help immediately. PANDA is not a crisis service, if you need immediate support call Lifeline 13 11 14 (24/7).

Was this page helpful?

Please Tell us more

PANDA acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

At PANDA, we embrace the power of diversity through inclusion. We strive to foster belonging and empowerment at work. We create relevant messaging and marketing for our diverse consumers. We listen and engage with our diverse communities. And we value collaboration with our diverse suppliers.

Reconciliation Action Plan

Stay in the loop

Stay up to date by subscribing to PANDA's e-newsletter. Containing personal stories, research, inspiration and more.

Get support
Expecting a babyNew ParentsGrowing FamiliesDadsLanguages other than English
Registered-charity-logoNSMHS-logo

While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.

1300 number calls from a landline are charged as a standard local call. Calls made to a 1300 number from a mobile is charged accordingly at the mobile carrier rates.

Privacy policyPolicies
Structured Content powered by Sanity.io
© PANDA 2024
Structured Content powered by Sanity.io
Quick Exit Site

How are you going?

Everyone’s experience of pregnancy, birth and parenting is unique and brings different rewards and challenges. Our mental health checklist can help you to see if what you’re experiencing or observing in a loved one could be a reason to seek help.