PANDA knows that many of our callers are experiencing distress and are vulnerable when seeking support with us. We understand our responsibility for delivering safe and accessible services to meet the individual needs of each caller and their children.
For more information about your rights and responsibilities, contact PANDA on 1300 726 306 or quality@panda.org.au.
Helpful Information
What happens when I call the PANDA Helpline?
Your Rights
Everyone seeking or receiving healthcare in Australia has certain rights and responsibilities. Read about your rights here.
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Respect
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Safe and inclusive care
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Information
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Have a voice and be listened to
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Privacy
Your responsibilities
When accessing our services, consumers and their carers/supports who use PANDA services also have certain responsibilities.
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Responsibilities