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What can dads expect when calling PANDA

If you’re wondering what happens when you call the PANDA Helpline - there’s no issue too big or small to chat about with us.

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Every day, the PANDA National Helpline supports men who

  • Call about their own mental health and wellbeing.
  • Want to chat about ways they can support their partner in pregnancy and early parenthood.
  • Want resources to support a family member or other loved ones.

Sometimes dads are referred to us by healthcare providers like doctors, and child and family health nurses.

Common things dads talk about

We talk about anything (and everything) with the dads we support at PANDA.

Calling the PANDA Helpline

If you’re wondering what happens when you call the PANDA Helpline - there’s no issue too big or small to chat about with us. Whatever’s on your mind, we provide a confidential, nonjudgemental space for you to talk about it.

We offer follow up calls, and a peer support program. You can chat to another parent who’s been where you are now, and they provide support that comes from their own lived experience of perinatal mental health challenges.

“It’s a privilege to provide new dads with a conversation space where they can safely explore their thoughts and feelings in a time of great change, adjustment, and vulnerability.”

Hugo, PANDA Helpline Counsellor

Helpful Information

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Top tips for men calling PANDA

1

If you're not sure when to call

2

If you’re driving when you call

3

If everything feels overwhelming

4

If you’re home alone with your baby or children

5

If you think of things that you’d like to chat about between PANDA calls

6

If you don’t know where to start

Your first call

What to expect during your first call

Your PANDA counsellor will:

  • Ask a few questions to get a sense of how we can best support you.
  • Listen, and help you explore your situation and options.
  • Follow up with an email including any resources discussed in the call.

“Take comfort in knowing you aren't alone and if you feel like you have no support, contact PANDA”

Matt, VIC

PANDA is here to support dads

It’s okay to not know how you’re feeling and feel like you don’t know what you’re doing. There’s no such thing as a universal dad guidebook, just the choices you make for yourself and your family. Dads need and deserve support, no matter what’s happening in life – and we know you’re doing your best.

PANDA’s here for you, whenever you’d like to chat about it.

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Information and support for dads

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PANDA National Helpline

Find someone to talk to, Monday to Saturday.

1300 726 306

Call 000 for police and ambulance if you or someone else are in immediate danger

Talk with friends or family

Consider talking about how you are feeling with someone you trust. This might be a friend or family member. Once you starting talking you might be surprised at how many others have had similar experiences and the support they can provide you.

Talk with your doctor

Talking with your doctor can be an important step to getting the help you need. They should be able to give you non-judgemental support, assessment, diagnosis, and ongoing care and treatment. They can also refer you to specialists such as a counsellor, psychologist or psychiatrist.

Get help now

If you are having suicidal thoughts or are feeling disorientated it’s important to get help immediately. PANDA is not a crisis service, if you need immediate support call Lifeline 13 11 14 (24/7).

More supports for dads

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At PANDA, we embrace the power of diversity through inclusion. We strive to foster belonging and empowerment at work. We create relevant messaging and marketing for our diverse consumers. We listen and engage with our diverse communities. And we value collaboration with our diverse suppliers.

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While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.

1300 number calls from a landline are charged as a standard local call. Calls made to a 1300 number from a mobile is charged accordingly at the mobile carrier rates.

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Everyone’s experience of pregnancy, birth and parenting is unique and brings different rewards and challenges. Our mental health checklist can help you to see if what you’re experiencing or observing in a loved one could be a reason to seek help.