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Our commitment to child safety

PANDA’s commitment to children and young people extends to staff, volunteers, board members and contractors.

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PANDA is committed to ensuring new and expecting parents’ mental health is maintained, valued and understood to help build healthy families in communities that care.

We actively support and advocate for the rights of children, both newborns and their siblings, and young people who may themselves be parents.

PANDA strives to prevent child abuse and identify risks early. We actively work to remove and reduce any and all risks. We require all helpline staff and any staff who may interact with children and/or young people in their paid or volunteer role to have a current Working with Children Check and to understand all mandatory reporting principles.

We each accept our legal and moral obligations to contact authorities when we are worried about a child’s and/or young person’s safety and do this by having zero tolerance of child abuse. All allegations and safety concerns are treated very seriously and handled consistently.

Our Board and CEO governs our commitment and are responsible for ensuring staff and volunteers see child protection as everyone’s responsibility. We use a clear reporting framework so any safety issues are documented, escalated and actioned quickly. Learning and quality improvement is central to this commitment.

Helpful Information

PANDA is an accredited mental health service
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PANDA’s National Perinatal Mental Health Helpline
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PANDA acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

At PANDA, we embrace the power of diversity through inclusion. We strive to foster belonging and empowerment at work. We create relevant messaging and marketing for our diverse consumers. We listen and engage with our diverse communities. And we value collaboration with our diverse suppliers.

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While PANDA has exercised due care in ensuring the accuracy of the material contained on this website, the information is made available on the basis that PANDA is not providing professional advice on a particular matter. This website is not a substitute for independent professional advice. Nothing contained in this website is intended to be used as medical advice, nor should it be used as a substitute for your own health professional's advice.

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Everyone’s experience of pregnancy, birth and parenting is unique and brings different rewards and challenges. Our mental health checklist can help you to see if what you’re experiencing or observing in a loved one could be a reason to seek help.