PANDA is committed to ensuring new and expecting parents’ mental health is maintained, valued and understood to help build healthy families in communities that care.
We actively support and advocate for the rights of children, both newborns and their siblings, and young people who may themselves be parents.
PANDA strives to prevent child abuse and identify risks early. We actively work to remove and reduce any and all risks. We require all helpline staff and any staff who may interact with children and/or young people in their paid or volunteer role to have a current Working with Children Check and to understand all mandatory reporting principles.
We each accept our legal and moral obligations to contact authorities when we are worried about a child’s and/or young person’s safety and do this by having zero tolerance of child abuse. All allegations and safety concerns are treated very seriously and handled consistently.
Our Board and CEO governs our commitment and are responsible for ensuring staff and volunteers see child protection as everyone’s responsibility. We use a clear reporting framework so any safety issues are documented, escalated and actioned quickly. Learning and quality improvement is central to this commitment.